Last updated: March 17, 2026
Overview
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This policy outlines the refund and cancellation terms for donations made through the Sri Lakshmi Narasimha Swamy Temple website (www.slnstemple.in).
Nature of Donations
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- All contributions made through this website are voluntary donations to Sri Lakshmi Narasimha Swamy Temple.
- Donations are religious offerings made to the temple deity and are used for temple maintenance, daily poojas, festivals, Annadanam, and charitable activities.
- Donations are not payments for goods or services.
Refund Policy
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- As donations are voluntary religious offerings, they are generally non-refundable.
- In case of a duplicate transaction or an erroneous excess amount, a refund may be considered.
- Refund requests must be made within 7 days of the transaction date.
- Refunds, if approved, will be processed within 5-7 business days to the original payment method.
Cancellation Policy
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- Once a donation is successfully processed, it cannot be cancelled.
- If a payment fails or is not completed, no amount will be deducted.
- In case of a pending transaction, please wait 24-48 hours for the status to update before contacting us.
How to Request a Refund
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Send an email to srilakshminarasimhaswamytemple@gmail.com with the following details:
- Your full name
- Transaction ID / Reference number
- Date of transaction
- Amount
- Reason for refund request
Or call us at +91-94491-11180.
Processing of Refunds
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- All refund requests will be reviewed by the temple administration.
- Approved refunds will be credited to the original payment method.
- Processing time: 5-7 business days after approval.
- Bank processing may take an additional 3-5 business days.
Seva Booking Cancellations
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- If you have booked a specific seva and wish to cancel, please contact the temple at least 24 hours in advance.
- Seva booking cancellation requests are subject to temple administration approval.
Contact Us
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For refund or cancellation queries: